Customer Service

June 13, 2007

Great customer service doesn’t just happen overnight. It starts with recognizing that most situations that we are in, are selling situations and, potentially, opportunities to serve others. It starts when the providers of the service realize that, whether the interaction ends there or not, value has been created and each party walks away with more than just a concluded transaction or a sold product. The experience has created value for both of them.


Talking To Technorati

January 21, 2007

Technorati Profile


Hello world!

January 4, 2007

Welcome to WordPress.com. This is your first post. Edit or delete it and start blogging!